Instructions for Using Support System

1. PLEASE DO NOT CREATE MORE THAN ONE TICKET for the same concernĀ in this support system.

2. If you have multiple questions, write each issue in points

3. If you have questions about different products, please create a separate ticket for each product as we may have to assign these to the relevant departments

4. Please do your best to explain your issue CLEARLY and PRECISELY.

Use screenshots and short screenshare videos. Screenpal is a great free tool for making screen-share videos

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