Knowledgebase Top articles Instructions for Using Support System Category: FAQs 1. PLEASE DO NOT CREATE MORE THAN ONE TICKET for the same concern in this support system. 2. If you have multiple questions, write each issue in points 3. If you have questions about different product... Video Tutorials - How to Use this Support System Category: FAQs 1. Please check the video tutorial link below to understand: How to create a new ticket STEPS TO FOLLOW: A. Click on SUBMIT A TICKET then select categories.B. Enter details and then SPAM Prevention ( ... Video Tutorials - How to to whitelist email Category: FAQs Refer to the video tutorial about how to whitelist email. STEPS TO FOLLOW: A. To go spam folder of your Gmail B. Find the email with a name: Message MagicC. Report it as not spam D. Find and open ...