Message Magic Media Inc
Message Magic Media Support

Hello, how can we help?

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OUR TIMINGS

We respond within 24-48 hours. 
We do not work on the weekends and holidays.
If for any reason you cant create a ticket, please email us on contact@messagemagic.ca in this format:

Name:
Purchase email address:
Product Name:
Transaction ID:
Message - Your issue or query

Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

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Instructions for Using Support System

Category: FAQs

1. PLEASE DO NOT CREATE MORE THAN ONE TICKET for the same concern in this support system. 2. If you have multiple questions, write each issue in points 3. If you have questions about different product...

Video Tutorials - How to Use this Support System

Category: FAQs

1. Please check the video tutorial link below to understand: How to create a new ticket STEPS TO FOLLOW: A. Click on SUBMIT A TICKET then select categories.B. Enter details and then SPAM Prevention ( ...

Video Tutorials - How to to whitelist email

Category: FAQs

Refer to the video tutorial about how to whitelist email.   STEPS TO FOLLOW: A. To go spam folder of your Gmail  B. Find the email with a name: Message MagicC. Report it as not spam D. Find and open ...

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